The proposition entails the establishment of a response time policy to guide staff in addressing messages. Adita affirmed the relevance of this subject for improvement at the project site, while Dr. Conner contributed further insights into project implementation, elucidating the Plan-Do-Study-Act (PDSA) process. The check-in duration was approximately 10 minutes, allowing for questions and reflections.

PROJECT CHARTER DEVELOPMENT

Presently, I am engaged in the development of Part II of the Project Charter. Having selected this project topic at the program’s inception, Part I was swiftly concluded by drawing upon earlier work. Challenges have arisen in collaborating with essential stakeholders, particularly my preceptor and a work colleague. The intent is to collaboratively review the charter for enhancements prior to submission. Despite the absence of current queries, each iteration of topic approval or charter document refinement contributes to my learning. I eagerly look forward to executing the project and effecting a positive impact.

REFERENCES

Steitz, B. D., Wong, J. I. S., Cobb, J. G., Carlson, B., Smith, G., & Rosenbloom, S. T. (2019). Policies and procedures governing patient portal use at an Academic Medical Center. JAMIA Open, 2(4), 479–488. https://doi.org/10.1093/jamiaopen/ooz039


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